Searching for a spouse means sharing personal things. This policy explains — in plain language — what we collect, why, who can see it, and the controls you always keep.
01
Our Approach
Finding a life partner requires sharing personal things. We treat that trust as sacred: we collect only what the Service needs, we never sell your personal data, and you stay in control of what is visible and to whom.
02
Information We Collect
We collect three kinds of information:
- Profile information you provide — name, age, gender, location, photos, bio, religion and religiosity, education, profession, preferences, and family details you choose to add.
- Verification data — identity document details and verification selfies, used only to confirm you are real and then stored securely.
- Usage data — device information, app interactions, likes and passes, and messages you send (stored to deliver them, never used for advertising).
03
How We Use It
Your information is used to:
- Operate matchmaking — compatibility scoring uses your profile and preferences.
- Show your profile to compatible members and, where you enable guardian mode, to family members you authorise.
- Keep the community safe — verification, moderation, and fraud prevention.
- Improve the Service through aggregated, de-identified analytics.
- Communicate with you about matches, messages, and important account notices.
05
Messages & Photos
Messages are private between you and your match, stored encrypted in transit and at rest, and never used for advertising or profiling. Verification selfies are used solely for verification. You control your gallery photos and can remove them at any time.
07
Retention & Deletion
We keep your data while your account is active. When you delete your account, your profile is removed immediately from discovery, and personal data is deleted within 30 days, except records we must keep for legal, safety, or fraud-prevention reasons — which are minimised and access-restricted.
You can download a copy of your data anytime from Settings.
08
Your Rights
Wherever you live, we honour the strongest applicable data-protection standard among our regions, including UK GDPR for members in the United Kingdom and comparable protections in Pakistan, India, Malaysia, and Saudi Arabia. You may:
- Access, correct, or download the personal data we hold about you.
- Delete your account and personal data.
- Object to or restrict specific processing.
- Complain to your local data-protection authority.
09
International Transfers
Naseeb operates in Pakistan, India, Malaysia, Saudi Arabia, and the UK, with data hosted in secure regional data centres. Where data crosses borders between these regions, we protect it with recognised safeguards such as standard contractual clauses.
10
Children
Naseeb is strictly for adults 18 and over. We do not knowingly collect data from anyone under 18 and remove such accounts immediately upon discovery.
11
Changes to This Policy
If we materially change how we handle your data, we will notify you in the app or by email before the change takes effect, and where required, ask for your consent again.
12
Contact
Privacy questions or rights requests: privacy@naseeb.com. Our data-protection team responds within 30 days, usually much sooner.
Questions about this document? Write to us at legal@naseeb.com.