How can we help?

Help Centre

Answers to the 16 questions we hear most — from first profile to first family meeting.

Profiles, verification, and your first steps on Naseeb.

Photo privacy, guardian mode, and staying in control.

Likes, mutual matches, icebreakers, and conversations.

Matchmakers, wedding vendors, and how partners work.

Getting Started

A real person reads every message — usually within a day. Tell us what happened and we will take it from there.